PRIVACY POLICY

Last Updated: 10.22.26

Welcome to Spyrnal Wealth Management LLC. We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website, financial services platform, and our mobile communication services, including short message service (SMS) text messaging for marketing and transactional alerts handled via our platform provider, GoHighLevel.

1. Information We Collect

We may collect personal information directly from you, including but not limited to:

  • Contact Information: Name, email address, physical address, and phone number.
  • Financial Information: Information necessary to provide our financial services, including account preferences and transactional records.
  • Consent Records: Specific timestamps and records showing when and how you provided express written consent to receive communications from us.

2. How We Use Your Information

We utilize your information to deliver, maintain, and optimize our financial services, specifically:

  • Transactional Alerts: Sending security codes, account updates, transaction confirmations, fraud alerts, and immediate account notifications.
  • Marketing Communications: Providing special offers, financial insights, promotion details, and updates about new services, subject to your explicit opt-in consent.

3. Strict Mobile Data and SMS Privacy Policy

To comply with industry carrier standards (A2P 10DLC Compliance), we maintain a strict firewall around your mobile information.

MANDATORY CARRIER DISCLOSURE (NO SHARING):
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Mobile phone numbers collected for the purpose of receiving SMS alerts, and the corresponding consent, will never be sold, rented, or shared with external entities or affiliates for their own marketing campaigns. Data sharing with trusted service subcontractors (such as data hosting or system customer support) is permitted solely to execute essential financial platform functions, provided those parties are contractually bound to strict confidentiality.

4. Your Choices & Opt-Out Rights

You maintain complete control over your mobile communications subscription:

  • Opt-Out (STOP): You can opt out of receiving text messages at any time by replying STOP to any message we send. After doing so, you will receive a single confirmation message, and no further text messages will be delivered to that number unless you re-subscribe.
  • Support (HELP): For assistance or information regarding our messaging program, reply HELP to any text message, or contact our customer support directly.

5. Data Security

We employ rigorous administrative, technical, and physical security controls to safeguard your financial and mobile data against unauthorized access, loss, or alteration. These measures include data encryption in transit and at rest, alongside strictly controlled staff access permissions.

6. Cookies and Automated Tracking Technologies

We use cookies, web beacons, pixels, and other tracking technologies to collect information about your activity on our website, improve your user experience, and analyze our site traffic.

1. Types of Cookies and Tracking We Use

  • Essential Cookies: These are strictly necessary to provide you with services available through our website and to use some of its features, such as secure areas or live chat features.
  • Performance and Analytics Cookies: These cookies collect information that is used in aggregate form to help us understand how our website is being used, the effectiveness of our marketing campaigns, and to help us customize our website for you.
  • Functionality and Session Tracking: We use tracking pixels and script identifiers to remember choices you make when you navigate our site (such as saving your form progress or retaining your chat history in our website chat widget).

2. Third-Party Analytics and Core Tools

We partner with third-party service providers to monitor and analyze the use of our website. These providers may collect your IP address, browser type, pages visited, and time spent on our site:

  • Google Analytics: We use Google Analytics to track and report website traffic. Google uses the data collected to track and monitor the use of our service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
  • Customer Management Platforms: We use underlying automation platform scripts (such as GoHighLevel tracking pixels) to monitor interaction with our landing pages, forms, surveys, and embedded calendar systems. This allows us to deliver automated replies, confirm bookings, and manage customer service interactions smoothly.

3. Managing Your Cookie Preferences

You have the right to decide whether to accept or reject cookies. You can set or amend your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our website, though your access to some functionality and areas of our website may be restricted (such as the ability to save your place in a form or utilize our live chat widget).

7. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your data, please reach out to us at:

Spyrnal Wealth Management LLC 5524 Avenue A, Bokeelia FL, 33922 [email protected] 239-282-2835